Privacy Policy for Nexus Vans

Effective Date: 09/08/2024

1. Introduction

Welcome to Nexus Vans. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when using our marketplace for buying and selling vans.

2. Data Controller

Nexus Vans (“we”, “us”, “our”) is the data controller responsible for your personal data. Our registered address is 128 City Road, London.

3. Information We Collect

3.1 Personal Data

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Account Details: Username, password, and any other information you provide during account registration.
• Transaction Data: Details of transactions you carry out on our platform, including information related to the sale or purchase of vans.
• Payment Information: Bank account details, credit/debit card information, and billing information.
• Technical Data: IP address, browser type, device information, and usage data.
• Communications: Any communications you have with us, including emails, phone calls, and messages.

3.2 Special Categories of Personal Data

We do not intentionally collect or process special categories of personal data (e.g., health information, political opinions, religious beliefs).

4. How We Use Your Information

We may use your personal data for the following purposes:

• Account Management: To manage your account, including facilitating transactions and providing customer support.
• Service Delivery: To provide, operate, and improve our marketplace services.
• Marketing Communications: To send you marketing communications, updates, and promotional offers, if you have opted to receive such communications.
• Legal Compliance: To comply with legal obligations, such as record-keeping requirements and responding to lawful requests from public authorities.
• Fraud Prevention: To detect, prevent, and address fraud, security issues, and other unlawful activities.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing is necessary to perform the contract we have with you, such as managing your account and processing transactions.
• Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and maintaining the security of our platform.
• Legal Obligation: Processing is necessary to comply with our legal obligations, such as tax laws and regulatory requirements.
• Consent: We may process your data based on your consent, particularly for marketing communications.

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and customer support.
• Legal Authorities: Law enforcement or other governmental authorities, if required by law or necessary to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or transfer of assets, we may disclose your personal data to the relevant third party.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK and the European Economic Area (EEA). We will ensure that any such transfers are subject to appropriate safeguards, such as standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Under UK data protection law, you have the following rights:

• Access: The right to request a copy of the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request the deletion of your personal data under certain conditions.
• Restriction: The right to request the restriction of processing under certain conditions.
• Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format, and to request the transfer of this data to another controller.
• Objection: The right to object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: The right to withdraw your consent at any time, where processing is based on consent.

To exercise your rights, please contact us at contact@nexusvans.co.uk.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

12. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our platform.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at contact@nexusvans.co.uk or by mail at 128 City Road, London.